General Terms and Conditions of Sale

Groups

Special conditions apply to groups & seminars (8 rooms or more).
Please contact our sales department for further information: alona@ montblanc-collection.com

FIT Bookings

Special conditions apply to FIT bookings (maximum 7 rooms).
Please contact our FIT department for further information: reservations@montblanc-collection.com

Guarantee

Bookings are only confirmed upon receipt of a valid credit card number and expiration date, along with full or partial prepayment depending on the cancellation policy.

No-Show

In the event of a no-show, the full cost of the stay will be charged.

Cancellation and Modification

Any modification to the booking, or partial or total cancellation, must be made in writing.

Non-Refundable Terms

A prepayment corresponding to the total cost of the stay (excluding tourist tax) is charged at the time of booking. This prepayment is non-refundable in the event of cancellation, modification, no-show, or cancellation on the day of arrival.

Flexible Cancellation Rate

A 30% deposit of the total amount is required to confirm the booking.
For cancellations made more than 7 days before arrival, the deposit is refunded.
For cancellations made between 7 days and 48 hours before arrival, the deposit is retained.
For cancellations made less than 48 hours before arrival, on the day of arrival, or in the event of a no-show, the full amount of the booking will be charged.

Liability

The Company cannot be held liable for the consequences of external, unforeseeable, and unavoidable events that prevent the performance of booked services (force majeure), including but not limited to natural disasters, strikes, or government restrictions.‍

Governing Law and Jurisdiction

These General Terms and Conditions of Sale are governed by French law. Any dispute relating to their interpretation and/or execution falls under the exclusive jurisdiction of the French courts.

For any further information regarding our terms and conditions, please contact our reservations department at contact@planb-chamonix.com.